One thing is for sure! 99Keys.com is the easier and faster way to book short lets in Nigeria.
We ensure the best options and make it seamless for our customers to find the best apartments within any budget. As the host of an apartment on our website what can you do to influence your apartment’s booking rate positively?
1. Ensure you have a fantastic apartment.
2. Use high-quality photos and videos.
3. Update your calendar regularly.
4. Let people know what your apartment is about.
5. Make your pricing competitive
6. Gather as many reviews as possible
7. Make your guests smile
1) Ensure you have a fantastic apartment.
The way your apartment looks is very critical to getting people interested in booking it because people are influenced by what they see. A clean and neat apartment is a must because when customers book your apartment and find it to be really cool, they will recommend it to others. You know what will happen if they don't find it cool.
2) Use high-quality photos and videos.
After ensuring your apartment looks fantastic, the next thing you should do is make sure you have fantastic photos and videos of that apartment because those are the items that bring customers in. A great apartment with poor photos will not look like a great apartment, it will look like a random apartment.
3) Update your calendar regularly.
You don't want to be that host who continually has to refund customers because of apartment double bookings that occur because your apartment is unavailable for specific dates for different reasons. Updating your calendar will reduce the chances of double bookings or unavailability which gives you a good reputation as a host.
4) Let people know what your apartment is about.
People can't know what they aren’t told so the more you talk about your apartment, the better for your bookings. Describe the unique characteristics of your space in specific, accurate details that let guests know exactly what to expect. Offer amenities that guests want, such as high-speed wifi, good security and free parking.
5) Make your pricing competitive
Pricing is a critical factor in all our decision-making processes. As a 99Keys Host, having a competitive price will keep you in the thoughts of our customers and give you a better shot at being the host that they decide to go with. Setting a competitive price for your listing helps to improve your chances of being booked because listings offering the best value per time is what 99Keys customers look out for Everybody loves to get value for their money. Giving them that value will get you bookings.
6) Gather as many reviews as possible
The number and the quality of the reviews you receive are crucial to getting more bookings. Online reviews help consumers make purchasing decisions. Customers are at least 50% more likely to trust apartments with reviews compared to apartments with no reviews. A lack of reviews makes guests feel increased risk, which makes them less likely to book.
Encourage guests to rate your apartment on our website by asking them nicely to do so. Explain to them how you would like to improve future guests’ experience by taking their comments into account. Be supportive during their stay and try to accommodate any additional requests (as long as they are within reason!).
7) Make your guests smile
Give something complimentary to your guests. As we agreed above, people like to get value for their money so we should be working to give them that value. Everyone like that and everyone includes you. A bottle of wine. Box of chocolates or something that doesn’t hugely impact what guests are paying to book your apartment. It doesn't have to be big or huge. It just has to be thoughtful
All in all, making guests happy is the ultimate key to unlocking more bookings on 99Keys.com. If you follow the pointers above, you will definitely make guests comfortable and happy which will lead to even more bookings from the platform.
